Privacy Policy
At Qerava Health, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
1. Information We Collect
We may collect personal details such as your name, phone number, age, gender, location, and service requirements when you contact us via Call, WhatsApp, Email, or through our website.
2. How We Use Your Information
Your information is used to:
- Provide and manage healthcare service requests
- Connect you with relevant healthcare providers
- Communicate with you regarding your bookings or enquiries
- Improve our services and user experience
3. Information Sharing
We may share your information only with verified healthcare professionals or service providers as required to fulfill your request. We do not sell or share your personal data with unauthorized third parties.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
5. No Medical Records Storage
Qerava Health does not store detailed medical records unless required for service coordination. Users are advised to share sensitive medical information only when necessary.
6. Cookies & Website Usage
Our website may use basic cookies to improve user experience and performance.
7. Third-Party Services
We may rely on third-party tools or platforms (such as communication or hosting services) which may have their own privacy policies.
8. User Consent
By using our website or contacting us, you consent to the collection and use of your information as described in this policy.
9. Updates to Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us via Call, WhatsApp, or Email.
Your privacy and trust are important to us.
Last Updated: April 2026